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Privacy Policy

Last Updated: December 6, 2024

At LooksMaxxing, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

1.1 Personal Information

When you use LooksMaxxing, we may collect the following personal information:

  • Account Information: Name, email address, and profile picture (via Google Sign-In)
  • Facial Images: Photos of your face from three angles (front, left profile, right profile)
  • Analysis Data: Facial measurements, symmetry scores, and golden ratio calculations
  • Usage Data: Scan history, preferences, and app interaction patterns

1.2 Automatically Collected Information

  • Device Information: Device type, operating system, unique device identifiers
  • Log Data: IP address, access times, app features used
  • Camera Permissions: Access to your device camera for face scanning
  • Analytics Data: App performance metrics and crash reports

2. How We Use Your Information

We use the collected information for the following purposes:

  • Facial Analysis: Process your photos using AI to provide personalized facial analysis and recommendations
  • Service Improvement: Enhance our AI algorithms and improve accuracy
  • Personalization: Customize hairstyle recommendations and exercise routines based on your face shape
  • Progress Tracking: Store your scan history to show improvement over time
  • Communication: Send important updates, security alerts, and support messages
  • Security: Prevent fraud, abuse, and ensure platform safety
  • Legal Compliance: Comply with applicable laws and regulations

3. Data Storage and Security

3.1 Data Storage

  • All facial images are encrypted before storage
  • Data is stored on secure cloud servers with industry-standard security measures
  • We retain your data only as long as necessary to provide our services
  • You can request deletion of your data at any time

3.2 Security Measures

  • End-to-end encryption for data transmission
  • Secure Socket Layer (SSL) technology
  • Regular security audits and updates
  • Access controls and authentication protocols
  • Encrypted database storage

4. Data Sharing and Disclosure

4.1 We DO NOT Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Limited Sharing

We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party services that help us operate the app (cloud storage, analytics, crash reporting)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In case of merger, acquisition, or sale of assets (you will be notified)
  • With Your Consent: When you explicitly authorize us to share specific information

5. Your Privacy Rights

5.1 Access and Control

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and all associated data
  • Export: Download your data in a portable format
  • Opt-Out: Disable certain data collection features
  • Objection: Object to certain processing of your data

5.2 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

  • Email: privacy@looksmaxxing.app
  • In-App Settings: Account > Privacy Settings

6. Data Retention

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: Data permanently deleted within 30 days of account deletion
  • Legal Obligations: Some data may be retained longer if required by law
  • Anonymized Data: Aggregated, anonymized data may be retained for research and improvement

7. Children's Privacy

LooksMaxxing is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@looksmaxxing.app.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data, including:

  • Standard contractual clauses approved by the European Commission
  • Compliance with GDPR for EU residents
  • Privacy Shield certification (where applicable)

9. Cookies and Tracking Technologies

Our app uses minimal tracking technologies:

  • Essential Cookies: Required for app functionality
  • Analytics: To understand how users interact with our app (can be disabled)
  • Performance: To monitor app performance and crashes

You can manage tracking preferences in the app settings.

10. Third-Party Services

We use the following third-party services:

  • Google Sign-In: For authentication (Google Privacy Policy)
  • Google ML Kit: For facial recognition (Google Privacy Policy)
  • Cloud Storage: For secure data storage
  • Analytics Services: For app improvement

These services have their own privacy policies, which we encourage you to review.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an in-app notification for material changes
  • Requiring re-acceptance for significant changes

We encourage you to review this Privacy Policy periodically.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@looksmaxxing.app
Data Protection Officer: dpo@looksmaxxing.app
Support: support@looksmaxxing.app
Website: Contact Form

14. Consent

By using LooksMaxxing, you consent to this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our app.

Related Documents

  • Terms of Service
  • GDPR Compliance
  • Contact Us
  • Help Center